Detroit Acupuncture · Client website + brand system

Designing trust before the first appointment.

For people unfamiliar with acupuncture, the barrier was not only finding a service. It was understanding what would happen, whether the care felt credible, and whether they would feel welcome. Our four-person DNEP team created a cohesive identity and website that made the practice clearer, warmer, and easier to navigate.

RoleUX + Visual Designer
TimelineJan–Apr 2026
TeamFour-person DNEP team
ScopeResearch, identity, IA, wireframes + prototype
Detroit Acupuncture website prototype shown in a laptop frame.
Detroit Acupuncture’s refreshed identity and website experience.
01 · DISCOVERY

The real design problem was uncertainty.

The existing website held valuable information, but flat hierarchy, inconsistent calls to action, and a visual presence disconnected from social media made the practice harder to understand. We asked what people knew about Eastern medicine—and what prevented them from trying it.

64questionnaire responses
3competitor experiences compared
3personas used to frame needs
Primary hesitationPain, safety, cleanliness, and uncertainty about benefits made first-time care feel risky.
Positioning spaceKnowledgeable without intimidation. Expressive without losing trust. Inclusive without feeling generic.
Research artifacts including questionnaire findings, competitor analysis, card sorting, and three personas.
Questionnaire findings, competitive profiling, card sorting, and personas narrowed a broad trust problem into actionable priorities.
02 · REQUIREMENTS

Give people the right information in the right order.

Orient

Introduce the whole-person approach and clarify who the practice serves.

Educate

Explain Eastern medicine in approachable language without overwhelming first-time visitors.

Prioritize

Make services, booking, contact information, and flexible pricing easy to find.

Humanize

Center Dana, the studio, and inclusive care rather than generic wellness imagery.

03 · VISUAL SYSTEM

A warmer identity grounded in place and practice.

Logo sketches, group mind mapping, website design exploration, and photography direction.
Early individual and group exploration helped the team converge on a cohesive direction.

The selected identity uses the heal-all plant—a form found across Michigan and used in Eastern medicine—as a bridge between place, healing, and the practice’s philosophy. A grounded palette, clear sans-serif typography, and natural photography extend that idea into a flexible system.

My contribution
I contributed to early logo exploration and refinement, developed the color direction, influenced typography, and contributed photography concepts. The selected logo was designed by another teammate.
04 · EXPERIENCE DESIGN

The identity and architecture evolved together.

I led much of the information architecture and designed roughly half of the wireframes and high-fidelity prototype. We organized the experience into five clear destinations—Home, Our Essence, Offerings, Book Now, and Contact—with consistent navigation, buttons, and hierarchy.

Understand the practice→Meet Dana→Compare offerings→Book or contact
Final Detroit Acupuncture identity, site architecture, sitemap, and responsive prototype screens.
The final system connects brand decisions, content hierarchy, and the responsive website flow.
05 · PROTOTYPE

A cohesive path from learning to booking.

Animated walkthrough of the Detroit Acupuncture website prototype.

The high-fidelity prototype carries the brand through the practice story, offerings, booking, and contact. Squarespace implementation was led primarily by a teammate, with the group translating the prototype, content hierarchy, and visual system into the live site.

06 · OUTCOME

A clearer, more recognizable digital presence.

The identity and website were implemented, and the owner felt the work gave the practice a stronger brand identity. We did not receive post-launch analytics, so the result is presented as implementation and client response—not a claim of measured business impact.

What I took forward: Accessibility is also emotional. People need to understand the care, recognize that the space is meant for them, and know exactly what happens next.

View the live website ↗Current password: DetroitAcu
Animated walkthrough of the Detroit Acupuncture website prototype.